![]() He also asked that we write her phone number, driver’s license number and ATTN: Steve on the faxed page. ![]() The first time we talked to a Steve and he asked for the same thing everyone else here has mentioned.a faxed copy of her green card or other legal presence document and her Social Security Card. My point is they seem to have cleaned up their act in that you can get through to them fairly easily if you have patience. One time it was a 50 minute hold and the last time about a 15 minute or less hold. We did this and each time they called us back. ![]() Each time we were told we could press 1 and they would save our place in line and call us back. One time we called and were told they were too busy and to call back, but all the other times we got into their system and were put on hold. I finally found this forum and with the phone numbers and other advice we called the legal presence unit at this number on Nov 18: My wife passed her behind-the-wheel test in mid-August 2016 and after we went in to convert her AB60 license we waited and waited, but saw nothing in the mail. BTW, an AB60 license is good for 5 years. Once she got her green card we went in to convert it to a license without “Federal Limits” or a normal license. When my wife first passed the behind-the-wheel test we asked for a license based on the AB60 program for an undocumented alien and got one rather easily, though the DMV personnel went through quite a few machinations on their computers for about 15-20 minutes to get it done. They assume something own their own and kept holding things not even read all documents. I do not have any idea who is working over there and what When you call in this number you will feel like calling some where out of USA and not supportive at all. I did fax and again i have to callĪfter 7 days to check my status has changed or not. After waiting 1 hr some one pick up my and said u need to fax all yr legal documents (mentioned send once already by post at DMV head office and two times physically at local DMV). Now after 3 months call used the number (916)-657-7445, as I wasnt getting through with (916) 657-7790. They keep issuing me paper license only valid for nearly 2 months. They took everything from me and again kept waiting for another 6 weeks.Then went to DMV local office one at Coles avenue LA and they did the same thing. Waited no response then went to the local DMV office with all original proof of documents (I-797, Lic, Social etc). Last year October 15 my license has expired and I have sent my all documents to Head Office of DMV. My Green had the 2 year expiration date on it as it was conditional. They had canceled my 5 Years valid NY license and issued me a 1 year CA license. I went to DMV at NY and got the 5 years driving licence with my own country passport with conditional GREEN CARD.Then I moved down to LA and pass the driving test. I came to USA with at 2013 in NY with Residency permit. I have actual legal documents and an EAD card to prove my status in the What do you write in your mail? I'm appalled your license took 2 years to get. I don't even know why they can't even issue a temporary driver's license at all. I come from a less developed country and even that I have never seen this much problem for foreigners to obtain a driver license. They all need to be fired and get someone who know how to do their job right to be on it. I seriously wonder who are these jokers they hire at these offices. They just flat out tell you to wait but can't give you an actual time frame how long it will take and where to track down the process. I tried extremely hard to be polite about it and asked for help but they are completely atrocious about it. I get the same response that they cannot help me and I got turned away flat and rudely. I tried calling the numbers and went to DMV for the second time. How will I know they are even actually working on my documents? Why is it so inefficient? Who can we complain these to? I already waited for 4 months and have to wait another 5 months?! They told me they are still working on applications since January. It's been 4 months, I went to the DMV and they told me they couldn't verify my legal presence, and it would take another 5 months just to process my legal presence verification. I found this thread as I am among the few people that was unfortunately enough to encounter this situation.
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